Refund and After-Sales

After-sales services:

1. Any quality issues will be replaced free of charge，or refunded in 30 days.   
2. The shipping cost for shipping the items to the studio are the customers’ or the distributors’ to pay.
3. The shipping cost for shipping the items to the distributors after the items being repaired will be paid by the studio.
4. Repairing (NOT exchanging) frames and arms for free and for glasses of all series.
   Free exchange for the arm for once for TAKEMOTO Series; for further exchange, cost of production (20% of the original price) is required.
5. Lifetime free exchange for the frame and the arm for TAKE HUANG series, repair the inlays for free.
6. Lifetime free repairing and exchange for metal hinges.
   
7. Glasses cases and lenses maintenance services are NOT provided.